Why We Ask

We don’t believe in “one-size-fits-all” art.
When you tell us about your pet, you’re helping our artists create something deeply personal — a portrait that doesn’t just look like them, but feels like them.*

The details you share here will help our artists:

  • Choose colors that match your pet’s personality
  • Capture their unique expression and posture
  • Suggest the perfect art style and size

What Happens Next?

Here’s how our process works — simple, creative, and personal.
(Look through our quick visual guide below!)

From start to finish, every custom pet portrait is created through close collaboration between you and your artist — so every detail captures your pet’s unique personality.

Frequently Asked Questions

Do I need to pay before we start?

No. First, tell us about your pet and we’ll match you with an artist for a friendly brainstorm. When you love the plan, your artist will send a link so you can place your order.

Can I request edits during the process?

Yes—request edits anytime. We send updates as your portrait comes to life, and we only ship the final piece when you say it’s perfect.

How long does it take?

Timelines vary by medium and complexity. Your artist will share an estimate after reviewing your photos and goals, and will keep you updated along the way.

What kind of photos should I upload?

Clear, well-lit photos at eye level work best (natural light is ideal). Include a few angles and any reference shots that capture your pet’s personality.

Can I choose or change the medium later?

Yes. Many customers decide after chatting with an artist. Explore options on our Connect with an Artist page.

Do you offer framing or prints?

Yes. You can select sizes and framing during checkout, and you can also print your artwork on keepsakes via our Merch page.